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Flights Booking ...
1. Search for the appropriate airfare from
FARESEARCH.
2. Click <Info> button to read all sales conditions related to the selected fare.
3. Click <Book> button to submit your Air Booking Request form.
4. We will process your booking request and revert as soon as possible.
Tour and Packages Booking ...
1. Search for the appropriate package from PACKAGESEARCH.
2. Send us full passengers name, travelling dates & hotel preferred by email.
3. We will process your booking request and revert as soon as possible..
How to make payment for tickets and/or tour package ...
Once we confirm the booking with you, we will
email or fax the credit card authorisation form to you, and you can then fill in
the details and fax it back to us. As soon as we receive your charge form, we will process your ticket order accordingly. We accept AX, MASTER & VISA cards subject to 3% surcharge.
How to collect your tickets ...
All tickets can be collected from our office during office hours.
We offer free delivery services for sending tickets to hotels in Hong Kong.
Tickets can also be sent by COURIER SERVICE subject to surcharge.
Hotel Booking ...
1. About our room rates ...
All rates shown in our system are inclusive of tax and service charge and
all bookings must be made through our office only. Room rates may be
changed during hotel peak season period which will be advised at time of booking
confirmation. In such case, you can cancel your booking in advance without any
cancellation fee.
Note: All rates are not applicable to hotel corporate
clients.
2. How to make your hotel reservation ...
Select the hotel you prefer from our HOTEL FINDER
and click the (book) area to get to the hotel booking
form. Please complete all the details and submit the hotel booking form, by clicking
on the Submit Booking Form
button.
Note: If you need to make reservation for different
countries, please re-select hotel and use a separate booking form.
3.
How to get your hotel confirmation ...
All bookings will be processed as soon as possible and we will endeavour
to send booking status to you within next 24 office-working hours. Therefore, it
may take sometime to receive a reply from us, if you submit a hotel booking request during
weekend and public holidays.
4. How to make payment for hotel booking ...
Payment to be made by credit card (there is no card handling fee for hotel
booking). Credit Card
Authorization Charge Form will be emailed or faxed to you together with the booking confirmation
and you should fill in the form with all the details and fax it back to us to secure your booking. Payment will be made and charged to your credit
card 7 days prior to the hotel check-in date.
Note: During high season period, most hotel bookings
require guarantee at time of booking. In such case, payment will be made at the
time of booking confirmed.
5.
How to change or cancel your hotel booking ...
All alteration/cancellation of booking must be made 7 days prior to check-in
date and must be notified to us. In case of last minute and/or
flight cancellation and you cannot contact us, you should
inform the hotel to cancel or alter your booking and inform the same to our
office later.
6.
Cancellation Fee & Refund Penalty ...
In case that you cancel your booking less than 7 days, there will be one
night room charge in most cases. Note: All guaranteed
bookings during high season are strictly non-refundable which will usually be
advised at time of booking confirmation.
Early check-out must be notified to hotel reception and to us well
in advance in order to apply for refund.
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